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TECHNICAL SUPPORT

Refrigeration Warranty (TX) $16 / hr

Important: Send all inquiries through email only. Do not contact or visit corporate or branch offices unless otherwise specified.

Position Available In: Irving, TX

Job Description:
Fast growing commercial refrigerator manufacturer located in CA with branches in TX, NJ and FL looking for a full time service coordinator to provide remote diagnosis, troubleshooting and detailed technical and mechanical support for Everest refrigerators and freezers. Training will be provided.
Responsibilities include but are not limited to:
•Technical Support and Service Resolution: Provide remote diagnosis, troubleshooting and detailed technical support for Everest refrigerators and freezers. Dispatch service technicians on warranty service calls if necessary. Document all service history and correspondence.
•Service Network Expansion and Maintenance: Sign up service technicians based on geographical location and service rates.
•Data Entry: Register serial number, shipping invoice information, inspection report and service history notes in database.
•Testing and Verification: Assist in testing warranty parts returned to Everest.

Requirements:
•Technical or mechanical background preferred.
•Must have intermediate to advanced computer and phone skills.
•Moderate to high WPM (35+)
•Knowledge of Quickbooks, Word, Excel, other software preferred.
•Some College or College degree preferred but will train the right person.
•Must be organized, detailed, hard-working and passionate about building a career.
•Candidate must have a good command of the English language. 
Benefits:
•401k Retirement Plan
•Medical Insurance
•Paid Vacation
•Paid Holidays
•Paid Sick Days

Send your resume to [email protected]

TECHNICAL SUPPORT

Everest Refrigeration
Irving, Texas, EE. UU.
Full time

Published on 07/16/2018

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