Member Services Coordinator

Brief Summary of Job Description Assist facilitation of the department's memberships, programs and services. Primary responsibilities include providing leadership and direction towards the planning and execution of programs and initiatives, oversee daily operations of Campus Rec facilities, and administer membership services and program registration. This position also has significant administrative and financial responsibilities including but not limited to; customer service, clerical tasks, software administration, staff development and team work. Job Duties • Provide leadership and direction towards the planning and execution of Campus Recreation programs and initiatives • Assist with the hiring, training and development of student employees • Develop and execute an on-going customer service training program • Oversee daily operations including but not limited to: monitor facility access and equipment usage, on site assistance to patrons and student staff, assist coordination of facility scheduling for events and programs • Assist with Campus Recreation administrative office operations • Provide customer service to Campus Recreation members, this includes students, faculty, staff, alumni and the greater Kearney community. Those duties include answering telephone calls and emails, greeting, directing and providing information to said members. • Provide administrative/clerical support and assists the Assistant Director in the effective and efficient operation of Campus Recreation programs and facilities. • This position has significant administrative and financial responsibilities including managing all point of sale policies and procedures. • Must be able to work independently on regularly performed duties, must have strong organizational skills, high attention to detail, be a self-starter, dependable and flexible. • Maintain and organize files and perform accurate filing system. • Operate standard office equipment such as fax, phone systems, printers, copier and computers; exhibit knowledge and use of email, Microsoft Office programs (Word, Excel, etc.) for recording, storing, retrieving, and compiling information. • Must be willing to learn and utilize new business technologies. • Ass