Manager, People Operations

WaterAid started in 1981 because no non-profit like it existed. As the #1 international non-governmental organization exclusively focused on clean water, hygiene and sanitation, we are determined to make clean water, reliable toilets, and good hygiene normal for everyone, everywhere within a generation. WaterAid tackles the issue from all angles. We work with local partners to deliver clean water and decent toilets, promote good hygiene, and campaign to change normal for everyone, everywhere. Since our founding in 1981, we've empowered 27 million people with clean water. That's 27 million more healthy and independent people in the world. It's a great start but we have so much more work to do. With your help, we can end the crisis. WaterAid America, a US 501(c)(3) and member of the global WaterAid federation, is entering a new chapter and seeking a People Operations Manager . Within the context of organizational growth and change, the Manager of People Operations contributes to WaterAid's mission by continuously improving the employee experience across engagement, development, performance, and retention and proactively managing day-to-day HR operations. This role works to ensure that our culture puts our people and values first, where all staff feel valued and able to make the biggest possible impact towards our global mission. This is an excellent opportunity for an HR professional to put their expertise to work for the one of the world's most urgent - and solvable - crises. Responsibilities : To continuously improve engagement, development, performance and retention, the Manager is responsible for the day-to-day people (HR) operations of WaterAid America, serving as a primary point of contact for colleagues on a range of issues. Reporting to and working closely with the Chief of Staff, the Manager plays an integral role in proactively improving systems and policies aligned with our values and strategy, and with the most impacted staff top of mind. The role also oversees the People & Operations Coordinator who is responsible for managing and resolving day-to-day administrative and operational issues for staff. Specific responsibilities include, but are not limited to: Guide staff and managers across the employee journey: