Assistant Retail Store Manager

GOODWILL INDUSTRIES OF THE COLUMBIA WILLAMETTE Job Description TITLE : Assistant Retail Store Manager IMMEDIATE SUPERVISOR : Store Manager DEPARTMENT : Operations EEO# : 2 DIVISION : All BENEFITS: Full Medical/Dental/Vision 403b Retirement GENERAL SUMMARY : Works in all areas of the retail store under the supervision of the Store Manager and District Manager. Works in conjunction with Store Manager to maximize collections, production, sales, salvage and customer service. Assistant Managers are vested with the trust of the organization to represent the highest standards of behavior and job performance. As such, Assistant Managers are expected to conduct themselves with honesty and integrity, ensuring that all business activities are transparent and ethical. PRINCIPAL DUTIES/RESPONSIBILITIES : Essential Functions : Leadership Must demonstrate willingness and ability to adhere to GICW's rules, policies, safety procedures, CARF and Kaizen philosophy. Foster and demonstrate a positive team environment. Direct the activities of store personnel, ensuring that all sales transactions are rung up and reported accurately and ensure that donated goods are processed in accordance with standards. Resolve customer issues in accordance with GICW policies and standards in a timely and appropriate manner. Support open door policy in accordance with GICW policy. Maintain positive and professional relationship with all employees. Attend all mandatory classes in Store Manager Development and Training program and ongoing training classes as offered. Ensure the proper management of program participants assigned to the store. Identify, train and develop to ensure proper succession planning for entire store operations. Effectively manage to ensure proper adherence by store staff to policies and procedures. Operations Assist in management of proper processing and separation of incoming donations, outlet merchandise, salvage goods and waste. Maintain all controllable expenses at or below budgeted le